Our laser machines come with a one-year warranty (excluding parts and consumables). During this period, we provide free on-site service (domestically). After the warranty period, repair costs are determined based on the damage, with transparent pricing. Lifetime after-sales service is available, including free remote technical support for repairs, upgrades, maintenance, and training.

Once we receive your payment, your laser processing machine enters our production queue. Typically, for standard equipment, we can ship within 10 working days. This time frame allows us to assemble, test, and perform quality assurance on your laser processing machine to ensure it meets our high standards. However, the actual shipping time may vary based on the number of orders in our queue and any customizations required for your laser machine. If there are custom modules or a high volume of orders, the shipping time might be longer. We will keep you updated on the status of your order throughout the process.

We offer fiber lasers, ultraviolet (UV) lasers, and carbon dioxide (CO₂) lasers.

Laser marking is a non-contact printing method that creates high-quality barcodes, multiline text, batch numbers, logos, and more on various products for identification, tracking, and tracing purposes.

Laser marking systems reduce downtime, eliminate most consumables, provide permanent marks, and lower preventative maintenance costs associated with ink printers.

Laser marking systems are known for their reliability, with laser sources lasting between 20,000 to 100,000 hours, depending on the type of laser.

Laser marking machines can withstand various levels of dust and water intrusion, depending on their IP rating. Our laser markers offer protection up to IP69, making them suitable for wash-downs and resistant to dust particles.

To select the best product, we need to identify your requirements, which depend on the type of material you want to mark. Fiber lasers are the most common and come in standard, portable, and split types. Based on your material, we will recommend the suitable laser marking machine considering productivity and the size and shape of the components.

Laser marking is one of the most eco-friendly methods for marking or engraving codes and logos on products. Unlike dot peen marking and ink-based systems, laser marking machines do not require consumables like ink or dyes and involve minimal parts replacement.

Plywood, balsa wood, MDF, cork, HDF, and more can be easily cut using laser cutting machines. The density, oil content, resin content, and moisture of the material can affect the results. CO₂ laser cutters combined with saws can perform quick and precise cuts on various wood types.

Yes, lasers can efficiently process a variety of foam materials, including polyurethane, polyethylene, and polyester.

The power required depends on the properties of the material and the thickness of the metal sheet. Aluminum up to 1.0 mm thick, stainless steel up to 3.0 mm thick, and construction steel up to 4.0 mm thick can be cut with a 1500W fiber laser with oxygen assist.

• CO₂ laser marking machines are suitable for most non-metal materials, including leather, fabrics, fruits, eggs, boards, and acrylic.
• Fiber laser marking machines are ideal for most metal materials and some non-metal materials.
• UV laser marking machines can mark all heat-sensitive plastics and other materials, making them ideal for food and pharmaceutical packaging, micro-hole drilling, glass cutting, and silicon wafer scribing.